How to Enrol

The Y Canberra Region takes enrolments online through My Family Lounge (MFL). You use this portal to start the enrolment process for all of our Early Learning Centres, Outside Hours School Care Programs, and Vacation Care Programs. You will only need to register once on the My Family Lounge portal.

Step 1 – Register

If you are new to the Y Canberra Region, and don’t have a My Family Lounge Account (MFL) you will need to register.

After registering you will receive a complete registration email. To complete the registration process, create and confirm a password, accept the terms and conditions when ready, then press complete registration.

Already have a MFL account? Just skip to Step 2 and sign in!

Step 2 – Create your profile

Once you’ve registered, sign in and enter details for all mandatory fields including your name, relationship to the child and at least one phone number and address details.

Step 3 – Request a Booking

Request a booking for your child or children choosing the days and start date. An email is automatically sent to us to inform that you have a submitted a booking request, and these requests are checked regularly. You will be able to see that status of your request on your My Family Lounge portal.

Once we have an available place, we will contact you via the email address linked to your My Family Lounge account with an offer.

If you accept you will then complete the Enrolment Form on the MFL portal. Upon acceptance families will be asked to pay a deposit equivalent to one week’s full fees. This amount will be held in credit and deducted from your first account. This is a non-refundable deposit should you choose to cancel the placement.

For our Early Learning Centres, the Director will contact you to arrange orientation visits and delivery of the Centre Information Pack. As childcare may be in high demand, we encourage you to waitlist your child at more than one Centre, if applicable.

Please note, if your child has any medical or behavioural additional information, please contact us on 6242 4040, or cs.canberra@ymca.org.au to ensure that we have all the supportive documentation to ensure that your child receives the best support we can offer to have an enjoyable and successful time with our services.

Family Assistance

As of 2 July 2018, child care assistance has changed. The New Child Care Package will help parents with children aged 0-13. The package includes a new Child Care Subsidy (CCS) and this subsidy will be paid directly to the service.

To access the new Child care Subsidy, you must:

• Step 1. Sign in to your MyGov account. If you don’t have one, you will need to create a MyGov account.
• Step 2. Link MyGov to Centrelink. You can do this under Services.
• Step 3. Select Centrelink and complete the Child Care Subsidy Assessment.

All YMCA of Canberra Early Learning Centres Services hold approval to operate with the Children’s Education and Care Assurance (CECA).